Shipping policy

Shipping Policy 

We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy below for information on shipping times, carriers, and tracking.

Domestic Shipping (Netherlands):

  • We offer fast and reliable shipping within the Netherlands.
  • Delivery Time: 1 to 5 business days.
  • Carrier: PostNL and DHL.
  • Tracking: A tracking number will be provided for every order, allowing you to monitor your shipment's progress.

European Shipping (Outside Netherlands):

  • For our European customers, we strive to deliver your orders promptly.
  • Delivery Time: 1 to 5 business days.
  • Carrier: PostNL and DHL.
  • Tracking: You will receive a track & trace link to keep you informed about your shipment's status.

International Shipping (Outside Europe):

  • For our international customers, we aim to deliver your orders in a reasonable timeframe.
  • Delivery Time: 5 to 10 business days.
  • Carrier: PostNL and DHL.
  • Tracking: Rest assured, a track & trace link will be provided for all international orders, allowing you to follow your package from our warehouse to your doorstep.

Shipping Fees:

  • Shipping costs will be calculated at checkout based on your location and the weight of your order.
  • We offer free shipping for orders exceeding a certain value. Check our website or promotional materials for current free shipping thresholds.

Processing Time:

  • Please allow 1 to 2 business days for order processing before shipment. Orders placed on weekends or holidays will be processed the following business day.

Order Confirmation and Tracking:

  • Once your order is confirmed, you will receive an email with your order details.
  • A separate email containing the tracking information and a link will be sent once your order has been shipped.

Note:

  • Please ensure that the shipping address provided during checkout is accurate to avoid any delays or issues with your order.

If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact our customer service team at info@blackkstarr.com.

Thank you for choosing BLACKKSTARR. We appreciate your support!